Lindy is an AI executive assistant built to take over recurring administrative work such as inbox management, calendar coordination and meeting follow-ups. It connects to tools like Gmail, Outlook and Google Calendar and executes tasks from plain language instructions. The platform positions itself as an alternative to hiring a human executive assistant.
Once connected, Lindy observes a user’s communication habits, priorities and schedule to learn their writing style. Users send commands through iMessage or standard SMS, such as asking Lindy to draft replies or block focus time. Lindy drafts responses and takes meeting notes, but waits for approval before sending anything externally.
A distinguishing feature is native access through iMessage and SMS, so users can manage workflows from a phone’s default texting app rather than a separate interface. Lindy also integrates with several hundred business applications for tasks spanning scheduling, CRM updates and support ticket handling.
Lindy states that customer data is never sold or used to train its models. The company reports SOC 2 Type II, HIPAA, GDPR and PIPEDA compliance, which Lindy positions as suitable for regulated industries like healthcare when paired with an Enterprise plan and signed Business Associate Agreement.
Pricing
Lindy offers a 7-day free trial with full Plus-tier access and no permanent free plan. The Plus plan starts at $49.99 per month for up to 2 inboxes and standard usage. Pro costs $99.99 per month ($59.99 billed annually) and adds 3x usage, up to 3 inboxes, computer use and AI model selection. Max is $199.99 per month with 7x usage and up to 5 inboxes, while Enterprise pricing is custom and adds HIPAA compliance with a signed BAA, SSO, SCIM and audit logs.
* Disclaimer: Please note that pricing information may not be up to date. For the most accurate and current pricing details, refer to the official website.
Key Features
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Natural language commands via iMessage and standard SMS
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Automated email triage, labeling and reply drafting
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Cross-calendar meeting scheduling and automatic rescheduling
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Live meeting notes with recap and action item extraction
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Proactive to-do tracking and follow-up reminders
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Selectable underlying AI model on Pro plan and above
Use Cases
Inbox Management and Triage
Lindy reads incoming email, categorizes it by priority and drafts replies in the user’s voice. The user reviews and approves drafts instead of typing responses from scratch, cutting time spent on daily correspondence.
Automated Meeting Scheduling
Users ask Lindy to set up a meeting with a contact, and it handles the back-and-forth to find a mutually agreeable time. Lindy sends invites and manages rescheduling if plans change.
Meeting Intelligence and Follow-up
Lindy joins calls to record conversations and take notes automatically. Afterward it produces a recap, extracts action items and reminds the user about pending follow-ups.
On-the-Go Task Delegation
Professionals away from their desks can text Lindy commands like checking today’s calendar or canceling a meeting. This lets users manage administrative tasks without opening a laptop.
Customer Support Automation
Support teams connect Lindy to platforms like Zendesk or Freshdesk so it can read incoming tickets. Lindy drafts responses based on company knowledge and can automate routine resolutions.
Strengths & Weaknesses
Strengths
Runs from a phone’s native texting app via iMessage or SMS, without extra software.
Reports SOC 2 Type II, HIPAA, GDPR and PIPEDA compliance and does not sell customer data.
Learns and adapts to a user’s specific writing style over time.
Connects natively with several hundred business applications out of the box.
Requires explicit user approval before sending drafted emails, reducing the risk of mistakes.
Weaknesses
The 7-day free trial gives limited time to test complex workflows before committing.
The entry-level Plus plan caps usage and limits accounts to two inboxes.
HIPAA compliance with a signed BAA is only available on the custom Enterprise plan.
Choosing the underlying AI model requires upgrading to the $99.99 per month Pro plan.
Who Is This For?
Executives and founders who spend significant time managing inboxes and calendars and want assistant-level support at a lower cost than a hire.
Sales professionals who want automated scheduling, call notes and CRM syncing so they can spend more time selling.
Customer support teams that want a first line of response for routine tickets through helpdesk integrations.
Freelancers and solopreneurs who lack budget for administrative staff but need scheduling and follow-ups handled reliably.
Frequently Asked Questions
How do I start using Lindy?
Sign up for the 7-day free trial, connect your phone number and email, and you will receive a text from Lindy to begin.
Does Lindy work on Android phones?
Yes. Lindy is optimized for iMessage on iOS, but Android users can text it and get responses through standard SMS.
Will Lindy send emails without my approval?
No. Lindy drafts messages for review, and the user always decides what actually gets sent.
How does Lindy learn my writing style?
It observes how you write emails and handle your calendar over time, refining its drafts the more you use it.
Is my data used to train Lindy’s AI models?
No. The company states customer data is never sold or used for model training.
Is there a permanent free plan?
No public free plan is listed. Lindy offers only a 7-day free trial with full Plus-tier access.
How many inboxes can I connect on the cheapest paid plan?
The Plus plan at $49.99 per month supports up to 2 inboxes with standard usage limits.
What is required for HIPAA-compliant use?
Full HIPAA compliance with a signed Business Associate Agreement requires the custom Enterprise plan.
Can I choose which AI model powers my assistant?
Model selection is available starting on the Pro plan, priced at $99.99 per month or $59.99 billed annually.
Lindy lists several hundred integrations. Notable ones include Gmail and Amazon SES for email, Google Calendar and Calendly for scheduling, Slack for messaging, Salesforce, HubSpot and Zoho CRM for sales, Zendesk, Jira Service Desk, Freshdesk and Zoho Desk for support, Google Sheets, Airtable and Baserow for data management, Shopify and BigCommerce for e-commerce, and monday.com and Basecamp for project tracking.