Looppanel is an AI-powered UX research analysis and repository tool built by Obtan Technologies Inc. It targets research, design, and product teams that need to turn user interviews and qualitative data into usable insights faster than manual tagging allows.
The platform centralizes video recordings, survey open-ends, app reviews, and notes in one workspace. Its AI generates transcripts in up to 96 languages, auto-tags themes based on a user-supplied discussion guide, and groups findings into affinity maps. A global smart search lets teams query the whole knowledge base, with every AI-generated insight linked back to its source recording.
Looppanel positions itself as a transparent AI layer rather than a black box. Users can edit, rename, or delete any auto-generated tag, and citations trace each insight to the original clip. The repository supports unlimited view-only stakeholders, so teams can share highlight reels and summaries without adding paid seats.
The company markets Looppanel toward enterprise research operations as well as individual researchers, citing SOC2 Type II and GDPR compliance. Customers named on the company’s site include Miro, PandaDoc, and Coinswitch.
Pricing
Looppanel does not publish a free plan or self-serve free trial; access requires booking a demo. The Pro plan costs $395 per month or $4,200 per year (with one month free on the annual term) and requires a minimum of 5 editors, with additional editors available up to 10 total at $75 per month each. Enterprise pricing is custom, requires a minimum of 10 editors, and adds features like custom SSO and PII redaction. Note that Looppanel’s own pricing page shows conflicting usage caps for the Pro plan across its comparison toggles, variously listing 30 or 360 transcription hours and 120 or 360 uploads, so exact limits should be confirmed directly with sales.
* Disclaimer: Please note that pricing information may not be up to date. For the most accurate and current pricing details, refer to the official website.
Key Features
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Automated AI notes generated against your discussion guide
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Auto-tagging that groups conversations into affinity maps
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Transcription and translation across 96 languages
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Global smart search across notes, transcripts, and surveys
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Direct source citations for every AI-generated insight
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One-click shareable video clips and highlight reels
Use Cases
Global Research Expansion
Teams running interviews across countries can transcribe in 96 languages without external translation tools. Looppanel’s one-click translation unifies multilingual findings into a single English-language repository.
Accelerated UX Analysis
Researchers can speed up synthesis of hours of video interviews. The AI generates notes against the discussion guide and groups them into an affinity map, cutting manual analysis time.
Enterprise Research Repository
Organizations can centralize scattered recordings, surveys, and notes into one searchable knowledge base. Smart search helps stakeholders locate prior findings without digging through separate files.
Cross-Functional Product Alignment
Researchers can create video clips, highlight reels, and insight summaries for engineering and business teams. These can be shared to Slack, Jira, or Confluence for unlimited view-only stakeholders.
Survey Open-End Synthesis
Teams can centralize survey results from tools like Qualtrics and app reviews. The AI’s thematic analysis surfaces recurring patterns in unstructured qualitative feedback.
Strengths & Weaknesses
Strengths
Every AI-generated insight can be traced back to its original source recording.
Transcription and translation cover 96 languages, supporting multinational research.
All plans include unlimited view-only collaborators for cross-team sharing.
Accepts a wide range of inputs, including video calls, survey open-ends, and app reviews.
Users retain full manual control to edit, rename, or delete any AI-generated tag or note.
Weaknesses
The Pro plan requires a minimum of 5 paid editors, which limits access for solo researchers.
The pricing page itself shows conflicting usage caps for transcription hours and uploads on the Pro plan.
Custom SSO through Okta or ADFS is only available on the Enterprise plan.
Looppanel offers no self-serve free tier or free trial, requiring a sales demo to access the tool.
Who Is This For?
UX researchers who want to cut manual transcription and tagging time while keeping affinity maps tied to a discussion guide.
Product managers who need to query customer feedback quickly and share video highlights with engineering teams in Jira.
Enterprise research operations teams that need a centralized repository with SOC2 compliance and access controls.
Global or international product teams that need interviews transcribed and translated across many languages.
Frequently Asked Questions
How does Looppanel’s auto-tagging work?
The AI processes calls and notes using the uploaded discussion guide as context, tagging notes with themes and sub-themes as patterns emerge. Users can still edit, rename, or delete any generated tag.
Can I edit the automatic transcripts and tags?
Yes. Transcripts can be manually corrected, and AI-generated or manual tags can be reviewed, edited, or deleted at any time.
What languages does Looppanel support for transcription?
Looppanel supports 96 languages, including English, French, German, Spanish, Japanese, Chinese, and Vietnamese.
How accurate is the smart search feature?
Looppanel states its smart search gets users roughly 85 percent of the way to an answer within seconds, and recommends reviewing results for accuracy.
Does Looppanel offer a free trial?
No public free plan or self-serve trial is listed. Access requires booking a demo, though annual Pro and Enterprise plans include one month free.
What are the minimum editor requirements per plan?
The Pro plan requires at least 5 editors, and the Enterprise plan requires at least 10 editors.
Can I add more editors after signing up?
On the Pro plan, up to 10 editors total can be added at $75 per month per additional editor. Teams needing more must move to the custom Enterprise plan.
Is Looppanel’s data handling compliant with security standards?
Looppanel states it is SOC2 Type II and GDPR compliant, and uses OAuth 2.0 authentication and encrypted data transfers. PII redaction is listed as an Enterprise feature and shown as “coming soon” on the Pro plan comparison table.
Can Looppanel handle survey and app review data, not just interviews?
Yes. The platform ingests survey open-ends and app reviews alongside video recordings and notes, applying the same thematic analysis to all input types.
Who is Looppanel not well suited for?
Solo researchers or very small teams may find the 5-editor minimum on the Pro plan and lack of a self-serve trial to be barriers to entry.
Looppanel integrates with Google Meet, Zoom, and Microsoft Teams for auto-recording, plus Google Calendar for scheduling. It also connects with Hubspot, Zendesk, Gong, Qualtrics, UserTesting, and DScout to bring in external data, and shares insights to Jira, Slack, and Confluence. Custom API access for extending functionality is limited to the Enterprise plan.